Ten Keys to Understanding Employee Motivation
1) Everyone is motivated! They may not be motivated the way we'd like, but they are already motivated - some people are motivated to come to work on time, while others are motivated to be late every day, but everyone is motivated to some action.
2) Motivation is an internal force that prompts us to some action.
3) That internal force can absolutely be influenced by an external force...like a boss.
4) Employees' behavior is based much more on emotion than logic (you may have tried using what seems like a very logical approach and been frustrated by the outcome).
5) Employees' motivational needs vary widely - not everyone is driven by a desire for money, for example . (If that were the case, your life as a manager would be much easier!)
6) Employees' performance is significantly affected by three very simple things that they care about most in a job: the treatment they receive, the nature of communication the organization demonstrates, and the level of meaningfulness they believe their work has.
7) Further, employees' sense of satisfaction with their job, and consequent performance of the task are enormously impacted by four additional elements, all of which are a function of leadership: progressive autonomy, having a sense of belonging, becoming highly competent, and being treated with dignity and value.
8) Culture is king! Employee attitudes are usually shaped by the environment in which they function. Work to build a dynamic culture.
9) Employees will follow the rhythm, speed, and attitude of the boss - be careful what you model.
10) Without a compelling and credible sense of purpose, employees will wander aimlessly and fail. Do you know how to provide that?